Privacy Policy
TThis Privacy Policy governs the manner in which Farmcrowdy collects, uses, maintains, stores and discloses Personal Data collected from users (each, a “User”, “You” or “Data Subject”) on the https://www.farmcrowdy.com website and other platforms (“Site”). This privacy policy applies to the Site and all products and services offered by Farmcrowdy. We are committed to protecting your privacy and the confidentiality of your Personal Data. We undertake to preserve the confidentiality of all information you provide to us. Our policy complies with the Nigerian Data Protection Regulation (NDPR). Kindly read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it.
Personal Data
Personal Data is any information that can be directly used to identify you and includes but is not limited to your name, address, telephone number, email address and any other information of like nature. We may collect Personal Data from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, fill out a form, apply for a job, and in connection with other activities, services, features or resources we make available on our Site. As deemed appropriate, You may be asked to provide your Personal Data such as; name, email address, mailing address, phone number, account number. You may, however, visit our Site anonymously. We collect Personal Data from you only if you voluntarily submit such information to us. You can always refuse to provide your Personal Data, except that it may prevent you from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-Personal Data about you whenever they interact with our Site. Non- Personal Data may include your click path, the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance your browsing experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Where you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visithttp://www.allaboutcookies.org/
How we use collected Personal Data
We may collect and use your Personal Data for the following purposes:
- To carry out our obligations arising from any contracts entered into or before entering a contract between you and us and to provide you with the information, goods and services that you request from us.
- To notify you about changes to our service.
- To deliver goods and services based on your orders and request.
- To improve our Site-We may use feedback you provide to improve our products and services.
- To work with our business partners in ensuring that we serve you better.
- To make suggestions and recommendations to you and other users about goods or services that may interest you or them.
- To carry out recruitment and human capital management.
- To run and operate our Site-We may need your Personal Data to display content on the Site correctly.
- To improve customer service-Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience-We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site-We may use feedback you provide to improve our products and services.
- To process payments-We may use the Personal Data you provide us when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails-We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests.
Lawful Purpose
Our basis for collecting and processing your Personal Data includes but not limited to: contract, legal obligation, consent, public interest, vital and legitimate interest. Specifically, Personal Data is collected and processed for specific, legitimate and lawful purposes:
- necessary for us to comply with statutory compliance obligations imposed by law or regulatory bodies; or
- necessary for the performance of executed or executory contracts; or
- where processing is required for the protection of a Data Subject’s vital interests; or
- necessary for our business legitimate interest; or
- consented to by Data Subjects.
How we Protect Your Information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Data. username, password, transaction information and data stored on our Site. Your personal data is secured against all foreseeable hazards and breaches such as theft, cyber or viral attack, dissemination, manipulations and any damage.
Although we use appropriate security measures once we have received your Personal Data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect Personal Data, but we cannot guarantee the security of data transmitted to us or by us.
Sharing Your Personal Information
We do not sell, trade, or rent your Personal Data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your Personal Data with these third parties for those limited purposes provided that you have given us your permission.
Electronic Newsletters
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. By using any of our services or products, you are also automatically signed up on our mailing list. You may decide to opt-out by clicking the unsubscribe clink at the footer of our mail to deactivate your subscription. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your Personal Data with these third parties for those limited purposes, provided that you have given us your permission.
Disclosures Required by Law
We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (a) conform with the requirements of the law or comply with legal process served on us, or (b) act in urgent circumstances to protect the personal safety of users of our Service or members of the public. To the extent practicable and legally permitted, we will attempt to advise you prior to any such disclosure, so that you may seek a protective order or other relief limiting such disclosure.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Retaining Personal Data
We will retain your Personal Data for as long as your account is active or as needed to provide you with our services or comply with our legal and statutory obligations.
Storage of Your Personal Data
The Personal Data that we collect from you will be kept securely to ensure the confidentiality, integrity, and accessibility of your Personal Data. We implement a purely cloud-based data storage system. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.
We erase/delete Personal Data in the event of any of the following:
- The Personal Data is no longer necessary in relation to the purposes for which they were collected or processed;
- You withdraw your consent or object to the processing and there is no overriding lawful basis for the processing;
- The personal data was unlawfully collected or processed in the first place;
- In compliance with NITDA’s or any other lawful directive.
Your Rights as a Data Subject
You have various rights in relation to your Personal Data. In particular, you have a right to:
- to object to the processing of your Personal Data;
- to be informed of how we use and process your Personal Data;
- request a copy of your Personal Data we hold about you;
- ask that we update the Personal Data we hold about you, or correct such Personal Data that you think is incorrect or incomplete;
- transfer your Personal Data to a third-party or another organisation;
- ask that we delete Personal Data that we hold about you, or restrict the way in which we use such Personal Data;
- withdraw consent to our processing of your Personal Data (to the extent such processing is based on consent).
To exercise any of your rights, or if you have any other questions about our use of your Personal Data, please e-mail info@farmcrowdy.com. You may also use this contact detail if you wish to make a complaint to us relating to your privacy. If you are unhappy with the way we handled your Personal Data or any privacy query or request that you have raised with us, you also have a right to complaint to the National Information Technology Development Agency.
Problem Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing-in to our site, please e-mail us immediately atinfo@farmcrowdy.com
Changes to this Privacy Policy
Farmcrowdy has the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Data we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of these Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Note that you can withdraw your consent at any time, however such withdrawal of consent would not affect the lawfulness of processing information based on consent given before its withdrawal.
Breach/Privacy Violation
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your Personal Data, Farmcrowdy shall within 72 (seventy-two) hours of having knowledge of such breach report the details of the breach to NITDA. Furthermore, Farmcrowdy shall inform the affected Data Subjects of the breach incident, the risk to the rights and freedoms resulting from such breach and any course of action to remedy the said breach.
Contacting Us
Contacting Us If you have any questions, comments or requests about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@farmcrowdy.com or our office at 2, Opeyemisi Bamidele, off Freedom Way, Lekki Phase 1 Lagos. This document was last updated on November 25, 2021.info@farmcrowdy.com.
This document was last updated on November 25, 2021.
